Until you understand your customers – deeply and genuinely –
you cannot truly serve them.– Rasheed Ogunlaru
And we truly agree with the above statement. Hence, we are constantly gathering feedbacks from customers, be it through indirect channels like words-of-mouth from our associates, or officially through customer surveys, like the one we just conducted in the month of April.
An online survey was sent out to our customer base, and each respondent was rewarded with a Polar Puffs and Cakes voucher to thank them for their time spent giving us their opinions. And we are happy to share the customer satisfaction index with you:
We would like to thank all participants for giving us your valuable feedback, and we will work hard to offer you a greater service experience.
Customer Fun Facts
